For each transaction, buyers and sellers can rate each other by leaving feedback. Feedback ensures that buyers and sellers are doing business fairly. Buyers can leave a positive, negative, or neutral rating, plus a short comment. Sellers can leave a positive rating, or not, and a short comment. Sellers get +1 point for each positive rating, no points for each neutral rating, and -1 point for each negative rating.

 

Making your buyers happy will get you positive comments, which helps you build a network of repeat buyers and a reputation that will build trust in potential customers in the future.

In addition to leaving positive, neutral, or negative feedback for a transaction, buyers can rate specific aspects of the transaction with detailed seller ratings (DSRs). Sellers receive detailed seller ratings in these four areas:

 

 

To keep your detailed seller ratings high, make sure you communicate with your buyers, describe your item accurately, keep your shipping charges low, and ship on time. Buyers rate sellers in each of these areas on a scale from 1 to 5. Buyers will consider your DSR before making a purchase, so keep yours up.

Offer great customer service and get automatic 5-star detailed seller ratings, as follows:

Just as My eBay  is the hub for shopping as a buyer, it’s your hub for doing business as a seller. My eBay is also where you will communicate with your buyers.