The Global Shipping Program simplifies selling US items to international buyers. Simply ship items to a US shipping center. Once accepted, a global technology and shipping provider, Pitney Bowes, manages the shipping and customs process and delivers the item to the international buyer.

There is no fee to join the Program.

Participation in the Program requires that you be an eBay seller.  If you are not currently an eBay seller, your enrollment in the Program will be activated once you start selling.  Once you start selling, there may be a processing delay between the date of your first listing as a seller and the activation of your enrollment in the Program.  eBay may require that you meet minimum seller performance standards in order to participate in the Program.  eBay may expand or limit participation or use of the Program at any time, in its discretion, with or without notice to you.

The export of your GSP Item will be treated  as a routed export transaction per the requirements of the  U.S. Export Administration Regulations (15 Code of Federal Regulations Part 730 et seq.) and the Foreign Trade Regulations (15 Code of Federal Regulations Part 30). In a routed export transaction, your buyer and its forwarding agent assume responsibility for the customs clearance and transportation of your GSP Item to be exported from the United States.

 

By purchasing your GSP Item and consenting to the Global Shipping Program Buyer Terms and Conditions during checkout, your buyer is giving you formal notification that your buyer is assuming responsibility for the export shipment of your GSP Item pursuant to a routed export transaction. 

Your buyer is officially the Foreign Principal Party in Interest in connection with the exportation and importation of the GSP Item.  Your buyer will authorized Pitney Bowes or, at its discretion, one of Pitney Bowes’ service providers as an agent to facilitate the export and customs clearance of the GSP Item.  Your buyer is responsible for ensuring that the purchase, exportation, and importation, possession and use of the GSP Item complies with all applicable laws and regulations of the United States and the country into which the GSP Item is being imported.

Upon receipt of your Buyer’s cleared payment , you are responsible for shipping the GSP Item to a parcel processing facility located in the United States (“U.S. Shipping Center”), where Pitney Bowes will process the GSP Item for international shipment. You are the U.S. Principal Party in Interest and are also responsible for providing accurate and complete information about the GSP Item and must respond timely to any requests for information from eBay and/or Pitney Bowes. Such information is required for compliance with U.S. export and customs clearance requirements. The routed export transaction is subject to Export Administration Regulations (“EAR”) and all parties to the transaction must comply with EAR to the extent each participates in the export of your item.    You are liable for the accuracy of the information that you provide about the GSP Item. The routed export transaction will effectively shift export liability from you to your buyer and your buyer’s forwarding agent.

You agree not to sell, transfer, or export any GSP Items through the Program in violation of any applicable laws or regulations. In addition, you must immediately notify eBay and Pitney Bowes in writing if you or one of your affiliates are or become listed in any Denied Persons List or if your export privileges or the export privileges of any of your affiliates are otherwise denied, suspended or revoked, in whole or in part, by any U.S. government entity or agency.

Pitney Bowes is a global technology and shipping provider. Pitney Bowes will arrange for the international shipment of your Buyer’s order from the U.S. Shipping Center by a third party shipping carrier (or carriers) to the delivery address designated by your Buyer or to a collection center near your Buyer that is designated by the shipping carrier. Pitney Bowes will oversee the sorting and processing of the GSP Item at the U.S. Shipping Center in preparation for international shipment to your Buyer. In addition, Pitney Bowes will manage the exportation and, through third party customs brokers, the importation clearance of GSP Items purchased by your Buyer.  Pitney Bowes is an independent contractor and has entered into an agreement with eBay in order to make the Services available to you. eBay is not providing any of the Services and is not responsible for the Services provided by Pitney Bowes.  Pitney Bowes is neither owned by, nor affiliated with, eBay. No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship between you and Pitney Bowes (or eBay) is intended or created by the Global Shipping Program.

By purchasing your Item and consenting to Global Shipping Program Buyer Terms and Conditions, your buyer is also authorizing Pitney Bowes to act as its agent for the shipment and delivery of the GSP Item. As your buyer’s appointed forwarding agent, Pitney Bowes will: (A) make export classifications and complete export filings, including but not limited to, preparing and transmitting any Electronic Export Information or other documents or records required to be filed by the U.S. Census Bureau, U.S. Customs and Border Protection, Bureau of Industry and Security, and/or any other U.S. government agency, (B) arrange for the importation of the GSP Item, including, but not limited to, assigning Harmonized System classification codes to each GSP Item and filing a completed customs entry and related documents with the customs authorities of the country into which the GSP Item is being imported, (C) account for and pay the assessed import duties and other taxes due upon importation of the GSP Item, each on your buyer’s behalf, (D) manage any dispute with such authorities regarding customs classifications, applicable duties and/or taxes, and (E) perform any other act that may be required by law or regulation in connection with the exportation, importation and/or transportation of any GSP Item purchased by your buyer for shipment out of the United States and into any other country.

Yes, but not from you as the seller. Your buyer will grant to Pitney Bowes (and, to the extent necessary, its third party service providers) a “Power of Attorney” authorizing Pitney Bowes and/or its service providers to act as its agent(s). As stated above, any prior authorizations you granted to Pitney Bowes are automatically terminated.

As of the User Agreement update effective September 12, 2014, all prior authorizations you granted to Pitney Bowes are automatically terminated.

eBay's collection of personal information in connection with the Program is governed by the privacy policy that applies to your use of the eBay.com website. However, in order for Pitney Bowes to provide your buyer with the Services that your buyer is requesting under the Program, Pitney Bowes requires certain personal information in addition to order information. Your personal and order information will be collected, used, and disclosed by Pitney Bowes only for the purpose of providing the Services in accordance with Pitney Bowes's privacy policy, which may be found here, with the exception that Pitney Bowes shall not provide, rent, sell or otherwise share the foregoing information for marketing purposes. eBay does not control the privacy policies of Pitney Bowes, its affiliates, or its service providers, and you are subject to the privacy policies of those parties, as applicable.

 

eBay will provide this personal and order information to Pitney Bowes on you and your buyer’s behalf so that Pitney Bowes may provide the Services that your buyer is requesting under the Program. Pitney Bowes may disclose this information, however collected, to its affiliates, service providers, and other third parties (such as customs and revenue authorities) as necessary to perform the Services (for example, providing your buyer’s name and address information to customs brokers and shipping carriers so that they may clear customs on your buyer’s behalf and deliver the GSP Item).

Not all listings on eBay.com are eligible for the Program. Items that you offer for sale to Buyers through the Program, and which appear to be eligible for the Program based on their listing description, will be so designated for Buyers within the GSP Item listing. eBay reserves the right at any time, in its sole discretion, with or without notice to you, to alter or amend the eligibility requirements for items under the Program, including, but not limited to, limits on the number, type, category, and/or value of items and/or transactions. You agree not to sell any ineligible items through the Program. Item eligibility requirements include, but are not limited to, the following:

The Services provided by Pitney Bowes are only available for items that are for the personal use or consumption of the designated recipient and not for commercial resale or business purposes. By selling GSP Items, you agree not to sell any items through the Program for commercial resale or business purposes.

The Program is not available for shipments to all countries. The delivery address specified by your Buyer must be within a country eligible under the Program. eBay reserves the right to expand or limit the countries eligible for the Program at any time, in its sole discretion, with or without notice.

eBay will provide notice of any additions to the list of eligible countries by posting notice on eBay.com. Any such additions shall automatically be effective 10 calendar days after notice is initially posted, at which time (i) any new listings that you create under the Program (and which are otherwise eligible for the Program) will be automatically available for sale to Buyers in the additional countries and (ii) your existing, live listings that offer GSP Items will be automatically updated to permit sales to Buyers in the additional countries.

If you have previously restricted international buyers from purchasing your items by creating and applying an exclusion list to your listings, your exclusion list will also apply to items that you sell through the Program, unless you choose to override your exclusion list at the time that you join the Program. If you do not currently have an exclusion list in place and wish to create one, you must update your account settings within My eBay. If you have any items listed on eBay.com that, for whatever reason, you cannot lawfully ship to a country eligible under the Program, then you should restrict international buyers in that country from purchasing your items by creating and applying an exclusion list within My eBay.

If you were not previously participating in the Global Shipping Program, the international priority shipping option will only be made available to buyers in ten countries which have been identified as shopping on eBay primarily in English, these include, Australia, Canada, Ireland, Malaysia, Mexico, New Zealand, Singapore, South Africa, the United Arab Emirates, and the United Kingdom. If you would like to adjust which countries you sell to, including adding some of the over 50 additional countries that the Global Shipping Program ships to, you can access your exclusions list by going to “My eBay” and clicking on Seller Preferences. If you were previously selling through the Global Shipping Program, items in any countries you have not excluded will continue to see a priority international shipping option offered through the Program.

You will comply with the following rules for any GSP Items that you sell through the Program:

 

           

You and your Buyer will be able to track the international shipment of the order within My eBay as it travels from the United States to the delivery address.

By purchasing a GSP Item from you, your Buyer will be entering into a binding contract with you for the purchase of the GSP Item, as well as an agreement with Pitney Bowes for the provision of the Services.

Title to a GSP Item remains with you until such time as the GSP Item is successfully delivered to the designated recipient of the GSP Item, at which time title to the GSP Item shall transfer to the designated recipient. At no time do eBay (or its affiliates), Pitney Bowes (or its affiliates), or the third party logistics providers, shipping carriers, customs brokers, freight forwarders, or other subcontractors under contract with Pitney Bowes take title to GSP Items, except as otherwise provided herein.

Your Buyer must pay for GSP Items using PayPal. Therefore, only your GSP Item listings that offer PayPal as a payment method are eligible for the Program. Your use of the PayPal services is subject to the PayPal User Agreement and Privacy Policy between you and the PayPal entity that provides the PayPal services to you, including all applicable PayPal fees described in your PayPal User Agreement (for example, PayPal's fees for international payments).

PayPal will split your Buyer’s payment of the Program Fees between you and Pitney Bowes in the following manner:

 

Final value fees for GSP Items are calculated based on the total amount of the sale, including your domestic shipping charges (if any), but excluding the Program Fees paid by your Buyer to Pitney Bowes for its Services.

It is your responsibility to collect and pay any and all U.S. state and local sales taxes, if applicable, due on sales that you make through the Program.

Your Buyer’s purchases of GSP Items under the Program are subject to eBay’s unpaid item policy.

Your Buyer is responsible for paying all shipping and import charges (collectively, the “Program Fees”) that apply to the purchase of GSP Items during checkout. These Program Fees, which will be calculated and displayed to your Buyer within GSP Item listings, are as follows:

 

Yes. Unless stated otherwise, all Program Fees are quoted to Buyers in U.S. dollars.

Estimated Program Fees are quoted to a Buyer in a GSP Item listing and are subject to change until the Buyer pays for the GSP Item and the quoted Program Fees in full during checkout. With the exception of any domestic shipping charges that you specify (to ship an order to the U.S. Shipping Center), the quoted Program Fees are derived from real-time, proprietary estimates of applicable international shipping and import charges by Pitney Bowes. Pitney Bowes’s estimates may not always reflect actual costs to Pitney Bowes; actual shipping and/or import costs may be more or less than the estimates. However, subject to your Buyer’s compliance with the terms of the Program, a Buyer’s payment of the GSP Item price and quoted Program Fees during checkout will represent the total amount of Shipping and Import charges for a GSP Item to be purchased, shipped to the delivery address specified by your Buyer or the collection center near your Buyer that is designated by the shipping carrier, cleared by customs, and delivered to (or made available for pickup at) the delivery address specified by your Buyer or the collection center near your Buyer that is designated by the shipping carrier. As a condition of the Program, Buyers will agree not to request, and will not receive, a refund for the difference, if any, between Program Fees that they pay and actual costs to Pitney Bowes in the event that actual shipping and/or import costs are less than the amounts paid by the Buyer. Buyers are responsible for any customs duties, taxes, surcharges, fines, penalties, or other charges which may be imposed on them by customs or tax officials after a GSP Item has successfully cleared customs and been delivered to the Buyer.

Upon its receipt of your Buyer’s payment of the Program Fees, Pitney Bowes shall be responsible for paying its service providers for fees owed to its service providers and for remitting Commodity taxes to governmental authorities, as applicable.

Your Buyers will be able to leave you Feedback for transactions involving GSP Items. However, eBay will remove negative or neutral feedback associated with GSP transactions in the following circumstances:

 

Your Buyers will be able to provide Detailed Seller Ratings for transactions involving GSP Items. However, you will be eligible for automatic 5-star detailed seller ratings for GSP Items in the following circumstances:

In addition, eBay will not count detailed seller ratings that are left by your Buyer against your seller performance standards in the following circumstances:

 

In addition to other remedies, included those described elsewhere within eBay’s policies, eBay may at any time, in its sole discretion, with or without notice to you, limit, prohibit, refuse, cancel, block, suspend and/or terminate your use of the Program and/or the Services if you violate any of these Terms, eBay’s policies, or any applicable laws.

No. The international priority shipping option provided to your buyer through the Global Shipping Program is entirely optional.

These policies will apply to all of your eligible new listings and existing listings. It may take up to 48 hours to apply the Program to your existing eligible listings. Your opt-in may not apply to listings that you create using a mobile device. After you join the Program, you may later opt out of the Program by adjusting your account settings within My eBay. Your opt out may take up to 72 hours to process and will not apply to any of your existing listings that are restricted from revision—for example, because there are one or more pending bids or there is a pending best offer. If you opt out of the Program, you will not be able to take advantage of the Program in the event that you accept future User Agreement changes in the form of an electronic click-through.  Instead, you will need to opt back into the Program through some other means – for example, by again adjusting your account settings within my eBay.  You may also exclude individual listings from the Program by adjusting the shipping options within the international shipping section of your listings at the time that you create the listings.

If you provide an international shipping service, you may choose to override the Program with your own international shipping option for any or all eligible countries by adjusting your settings within My eBay. If you choose to participate in the Program, you may continue to sell items that are not eligible for the Program and/or to countries where the Program is not available using your own international shipping option.

GSP Items purchased by your Buyer may be covered by an eBay Money Back Guarantee or PayPal Purchase Protection program, as described below. eBay and Pitney Bowes shall have no liability and shall have, in their discretion and in any manner that they prefer, the right to dispose of or liquidate Parcels (and their contents) that eBay or Pitney Bowes conclude are undeliverable, for whatever reason.

 

      vi. A Parcel is oversized and/or overweight and cannot be shipped through an    upgraded service.

      vii. A GSP Item that you sold requires destruction (e.g., contraband).

 

However, subject to the foregoing you will not be responsible for the loss of, or damage to, a GSP Item after its acceptance at the U.S. Shipping Center. If eBay finds against you in a case stemming from your Buyer’s purchase of a GSP Item, the applicable coverage amount will include all Program Fees that your Buyer paid for the GSP Item in addition to the GSP Item price. However, you will only be responsible for the amount that has been paid to you by your Buyer consisting of the GSP Item price and the amount (if any) charged by you to ship the GSP Item to the U.S. Shipping Center.

  

If eBay and/or Pitney Bowes determines that a GSP Item is undeliverable eBay and/or Pitney Bowes may elect to dispose of, destroy or liquidate the undeliverable Parcel, at which time title to the GSP Item shall transfer automatically from you to eBay and/or any third party designated by either eBay or Pitney Bowes (as eBay or Pitney Bowes may elect in their sole discretion), at no cost to either eBay or Pitney Bowes (or to any third party designated by eBay or Pitney Bowes).

As between you and your Buyer, the risk of loss or damage to a GSP Item shall remain with you until the GSP Item is accepted at the U.S. Shipping Center or has been returned to you by Pitney Bowes from the U.S. Shipping Center. As between your Buyer and Pitney Bowes, risk of loss or damage to a GSP Item shall transfer to your Buyer from Pitney Bowes and/or its third party parcel processing service providers when the GSP Item leaves the U.S. Shipping Center.

Pitney Bowes, its affiliates, and/or its service providers may contact you directly in order to collect or confirm certain personal and/or order information. 

If your buyer resides in Brazil and has previously provided tax identification information (such as your Taxpayer’s Registry for Individuals) to PayPal, your buyer authorizes PayPal to provide this information to eBay at eBay’s request.

eBay or Pitney Bowes may elect to return to you at any U.S. address that you have on file with eBay any GSP Item that eBay or Pitney Bowes conclude is undeliverable and require reverse the PayPal payment that your Buyer made to you consisting of the GSP Item price and the amount (if any) charged by you to ship the GSP Item to the U.S. Shipping Center.

If eBay, Pitney Bowes, or Pitney Bowes’s service providers determine, after your Buyer has purchased a GSP Item, that the GSP Item is ineligible for the Program or cannot be shipped to your Buyer (for whatever reason), eBay and its affiliates shall have the right to cancel your sale of the GSP Item in lieu of proceeding with the processing and/or shipment of the GSP Item and, upon exercising this right, shall have the right to reverse the PayPal payment that your Buyer made to you and to Pitney Bowes for the GSP Item and will process the GSP Item as an undeliverable item, as described below. If eBay and/or Pitney Bowes elect to dispose of, destroy or liquidate the undeliverable item, you will retain your Buyer’s payment, if any, for the GSP Item.

Yes. In the event eBay or Pitney Bowes elects to dispose of or liquidate a GSP Item, you grant to eBay, Pitney Bowes and/or any third party designated by either eBay or Pitney Bowes (as eBay and Pitney Bowes may elect) a royalty-free, perpetual, irrevocable, non-exclusive, transferable license to any intellectual property rights in the text or images presented in the original listing related to the GSP Item, which exists or ever existed, including, but not limited to, the right to reproduce, prepare derivative works base on or display, any copyrightable elements, for the limited purpose of disposal or liquidation of the GSP Item. You acknowledge that eBay or Pitney Bowes election to dispose of or liquidate the GSP Item and allow you to retain your Buyer’s payment for the GSP Item is sufficient consideration for the transfer of title to eBay and/or any third party designated by either eBay or Pitney Bowes (as eBay or Pitney Bowes may elect in their sole discretion) and the grant of the license.

eBay and/or Pitney Bowes (and any third party designated by eBay or Pitney Bowes) shall retain all proceeds (if any) received from the disposal or liquidation of the GSP Item.

With a few exceptions, international returns are not supported through the Program at this time. eBay may choose not to display the returns policy field of your GSP listings to international buyers unless you set your returns policy to no returns or exchanges. If you wish to accept international returns, you should describe your international returns policy in your listing description. The returns policy that you specify in your listing description of a GSP Item will apply to your Buyer's purchase of the GSP Item, unless your policy is inconsistent with local legal requirements in the country where your Buyer is located. You are responsible for complying with all laws and regulations about returns that may be applicable to the sale of GSP Items to international buyers.

The Program is designed to be used in conjunction with the eBay.com website and is therefore subject to the eBay.com User Agreement and policies (collectively, and as the same may be amended from time to time, “eBay’s policies”). These Terms apply to you in addition to the eBay.com User Agreement. In relation to your sale of GSP Items through the Program, where there is any conflict or inconsistency between these Terms and any other agreement or policy between you and eBay, these Terms will control as to all matters that are explicitly addressed in these Terms. For all matters not explicitly discussed in these Terms, eBay’s policies will control.